Captures every call
Reads call notes across the whole account — including the ones sitting on contacts rather than deals, which is where most of them are.
Integration for Kommo
A call arrives the way a voice message does — something you have to play to find out what's in it. Say Again turns it into text and a short summary of what was actually promised, inside the Kommo card your team already has open.
Free for the first month · No card, no invoice
What lands in the CRM
An audio file and a phone number. To know what was agreed, someone has to sit through all of it.
Why it matters
Nobody re-listens to a call to check what was agreed. They guess, or they ask the person who made it, who also guesses.
A client says you promised something. Open the card, read the line, know the answer before the conversation turns into an argument.
Every commitment is written down with a name against it. The ones that quietly never happened stop being invisible.
A new hire reads a month of real calls in an afternoon, instead of sitting next to someone for a week hoping something useful happens.
What it does
Connect once from the Kommo marketplace. Nobody on the team has to remember anything after that.
Reads call notes across the whole account — including the ones sitting on contacts rather than deals, which is where most of them are.
Each recording is copied into storage you keep, on your plan's retention terms rather than your provider's.
Two lines of substance, the commitments with a name against each, and the agreed next contact.
Minutes are metered per account, with overage off by default and a spending cap, so a busy month can't become a surprise invoice.
In one account
Who it's for
The pattern is the same everywhere: something gets said out loud, and a week later nobody is sure what it was.
Which flat, what was included in the price, when the viewing was set for. Buyers compare agents on exactly these details.
Trade-in figures, warranty terms, what the last salesperson quoted. Written down before anyone turns up expecting a different number.
What the customer was told, what was refunded, what was escalated. The second call about the same problem starts with context instead of an apology.
Appointment changes, results someone promised to chase, what was said about price. The follow-ups that quietly go missing.
Conditions from a security review, budget limits, who actually signs. The things a CRM stage never captures.
Scope agreed on a call has a way of growing. The transcript is the cheapest version of a paper trail.
Search
Every word from every call is searchable. Type something a customer would say and see which conversations it came up in.
Archive
Telephony providers delete recordings when their retention period runs out. There is no warning, and the call note stays in the CRM long after the audio behind it is gone.
Say Again copies each recording out as soon as it appears, so the summary and the searchable text exist whether or not your provider still has the file.
This is the part that can't be done retroactively — which is why it starts the day you connect, not the day you need it.
Trust
The questions a security review asks, answered before you have to ask them.
The service runs on infrastructure in Ireland. Access tokens for your Kommo account are encrypted before they are written to storage.
Audio goes to OpenAI for transcription and summarisation only, and is excluded from model training. No other third party sees call content.
The data is yours. We process it to run the service and nothing else. Ask us what is held for your account and we will tell you.
The integration reads leads, contacts and files. It never creates, edits or deletes anything, and access can be revoked in one click.
Behind it
Say Again started inside a working estate agency on Cyprus, because we kept losing track of what had been promised on the phone.
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Pricing
No card up front and no invoice while you try it. Plans below are what it costs afterwards, if you decide to keep it — we'll talk before anything is charged.
$29 / month
$79 / month
$199 / month
Most accounts hold more history than a month's allowance. Buy the minutes for the import once — purchased minutes don't expire at the end of the month.
Support
Get started
No card, no invoice, no automatic charge at the end. We'll set it up with you, check how your telephony stores recordings, and see what your history looks like before anything is decided.
Prefer email? support@sayagain.pro
We use what you send here only to reply about Say Again. Nothing is shared with anyone else.